FAQ
What areas of Houston do you serve?
We proudly serve Conroe, The Woodlands, Spring, Sugarland, Tomball, Cypress, Katy, Pasadena, Pearland, Humble, Kingwood, Crosby, Atascocita, The Heights, and the Houston surrounding areas. If you have questions about if we serve your area, please send a message in the chat or email contact@sockit2mebakery.com.
Do you ship?
Currently, under the Cottage Food Law for TX we are not able to ship products. If this changes in the future then we may offer it at that time.
What is the best way to contact you?
The best way to contact us is via email at contact@sockit2mebakery.com or via the chat on the website.
Are any of your products sugar-free or gluten-free? Vegan?
At this time, we do not offer gluten-free, sugar-free, or vegan options, but these options will be available in the future. If you would like to request changes to an item that you want to purchase please message us at contact@sockit2mebakery.com directly prior to placing your order.
Cancellation/Refunds
To receive a full refund please contact us directly at contact@sockit2mebakery.com within 72 hours of your delivery date. If you need to cancel within 24 hours or later prior to your delivery then you will be charged a $25 cancellation fee this amount will be deducted from your refund.
How will I receive my order?
You can place orders any time Monday-Sunday for pickup. We will reach out within 24 to 48 hours from your delivery date to schedule a time and pickup location for your order. *For Holidays, the pickup date will be the day before that holiday.*
Do you do custom orders?
We can take custom orders, these will be priced differently based on the type of product and design. We also do not offer fondant or tiered cakes. To request a custom order please send a message through the chat or directly to contact @sockit2mebakery.com requesting what type of cake and flavors you would like along with a picture of the design. *Please be advised that any pictures provided for a product would be a similar design.*
What other desserts do you do?
We can also do cupcakes, brownies, and any other baked goods that do not require refrigeration. Due to the cottage food law in Texas, we are not able to sell any products that need to be refrigerated.